Terms & Conditions

Agreement to these terms

These Terms & Conditions (“Terms”) are an agreement between you and Telleos LLC, doing business as Telleos and Telleos Leader Development (“Telleos,” “we,” “our,” or “us”). They apply to telleos.com, the Telleos Circle member app, and all of our programs, memberships, courses, events, workshops, resources, and coaching services (the “Services”).

By using the Services or making a purchase, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Services. Some offers have additional terms shown at checkout or on the offer page, and those terms also apply.

Eligibility and accounts

You must be at least 18 years old to use the Services. When you create a Telleos Circle account, you agree to give accurate information, keep your login private, and let us know right away if you believe your account has been accessed without permission. Memberships are for one person and may not be shared, resold, or transferred.

Our services

Telleos offers a range of programs, which may change over time, including:

• LifeSync, the Telleos membership community, offered in tiers such as LifeSync All Access and LifeSync Remote Work, with live calls, recorded teaching, courses, and community access.
• The Builder's Lab and other live cohorts, intensives, and workshops.
• Freedom Forge, a 12-week cohort for men, and its alumni community, which is available to graduates only.
• Courses such as the Accelerator, and free resources such as ebooks and live trainings.
• 1:1 coaching in business, marriage and relationships, ministry, and personal development.

We may add, change, or retire content, call times, features, and facilitators to keep the Services strong. When a change materially reduces what a paid membership includes, we will let members know in advance.

Payments and subscriptions

Prices are listed in U.S. dollars and do not include any taxes that may apply. Payments are processed by our third-party payment processor, and you authorize us to charge the payment method you provide.

Recurring memberships

Memberships such as LifeSync are billed in advance on a recurring basis (for example, monthly) and renew automatically until you cancel. Your billing date is the date of your first payment unless stated otherwise. If a payment fails, we may retry the charge and may pause your access until the balance is resolved.

Founders and special pricing

Founders pricing and other locked rates remain in place only while your membership stays continuously active. If you cancel, or if your membership ends because of non-payment that isn't resolved, the locked rate ends and cannot be restored. Rejoining later will be at the price offered at that time.

Price changes

We may change the price of a membership going forward. We will give active members at least 30 days' notice before a new price applies to them, except where a locked rate applies.

Cancellations and refunds

• Memberships. You can cancel at any time from your account or by emailing [email protected]. Cancellation stops future charges, and you keep access through the end of the period you've already paid for. We do not provide refunds or credits for partial billing periods.
• Live programs and events. Because seats are limited and prepared for in advance, payments for cohorts, intensives, and events are non-refundable unless the offer page states otherwise. If we cancel or reschedule a program, you may choose a seat in the next available session or a full refund.
• Digital courses and downloads. Because content is delivered immediately, purchases of digital courses and products are non-refundable unless the offer page states otherwise.
• Coaching sessions and packages. See Coaching sessions below.

If something has gone wrong, please reach out. We would rather make it right than leave you frustrated.

Coaching sessions

Coaching sessions are scheduled through our booking system and held by video or in person. You may reschedule a session at no cost with at least 24 hours' notice. Sessions missed or canceled with less than 24 hours' notice may be counted as used. If your coach needs to reschedule, your session will be moved at no cost to you.

Prepaid coaching packages, such as Marriage Reset, should be used within the time frame stated at purchase. Unused sessions are non-refundable and do not carry over once that time frame ends, unless we agree otherwise in writing.

Community guidelines

Our communities work because members trust one another. When you participate, you agree to:

• Treat others with respect, grace, and honesty.
• Keep what others share in calls, cohorts, and private communities confidential.
• Not record, screenshot, or distribute calls, posts, or member content without permission.
• Not post anything unlawful, hateful, harassing, sexually explicit, or misleading.
• Not use the community to recruit, solicit, or promote your own offers without our permission.

You keep ownership of what you post. By posting, you give Telleos permission to display it within the Services. We may remove content or limit access for anyone who does not follow these guidelines.

Text messaging program

By providing your mobile number and opting in, you agree to receive text messages from Telleos about your account, appointments, events, programs, and occasional offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

• Reply STOP to cancel at any time. You will receive one final message confirming you've been unsubscribed.
• Reply HELP for help, or contact [email protected] or (706) 605-3555.
• Carriers are not liable for delayed or undelivered messages.

Our Privacy Policy explains how we handle your mobile information. We never share your mobile number or opt-in consent with third parties for marketing.

Intellectual property

All content in the Services, including teachings, videos, courses, worksheets, frameworks, ebooks, logos, and the names Telleos, LifeSync, The Builder's Lab, Freedom Forge, and Telleos Circle, belongs to Telleos or its licensors. We give you a personal, non-transferable license to use the content for your own growth while your access is active. You may not copy, resell, republish, or use our materials to teach or coach others without written permission.

Important disclaimers

Coaching is not professional advice. Telleos provides coaching and education for personal and professional development. It is not therapy, counseling, medical care, or legal, tax, or financial advice. If you need those services, please consult a licensed professional. If you are in crisis, call or text 988 in the United States, or call 911 in an emergency.

Results vary. Any outcomes, examples, or earnings shared by Telleos or its members are not typical and are not a promise of what you will achieve. Your results depend on your effort, circumstances, and many factors outside our control.

Third-party opportunities. Remote work training covers opportunities offered by independent third-party companies. Telleos is not an employer or agent of those companies, does not control their approval decisions, pay rates, or availability of work, and is not responsible for their policies. Telleos may receive a referral benefit when you join through our link.

As-is. The Services are provided “as is” and “as available.” We work hard to keep everything running well, but we don't guarantee the Services will be uninterrupted or error-free.

Limitation of liability

To the fullest extent permitted by law, Telleos and its owners, coaches, facilitators, and team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Services. Our total liability for any claim will not exceed the amount you paid Telleos in the 12 months before the claim arose.

You agree to indemnify and hold Telleos harmless from claims arising out of your violation of these Terms or your misuse of the Services.

Suspension and termination

We may suspend or end your access if you violate these Terms, put other members at risk, or fail to pay amounts owed. If we end a paid membership without cause, we will refund the unused portion of your current billing period.

Governing law and disputes

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. If a concern comes up, please contact us first so we can try to resolve it informally. Any dispute that can't be resolved will be brought exclusively in the state or federal courts located in Jackson County, Georgia, and you consent to their jurisdiction.

Changes to these terms

We may update these Terms from time to time. We will change the “Last updated” date above and, for material changes, notify members by email or in Telleos Circle. Continuing to use the Services after changes take effect means you accept the updated Terms.

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