Support Center
How can we help?
Questions about your membership, the Telleos Circle app, an upcoming event, or a coaching session? You'll find quick answers below, and a real person is always one message away.
Email us
The best way to reach us for account, billing, and program questions. Include the email on your account so we can help faster.
[email protected] →Call or text
Prefer to talk it through? Call or text and we'll get back to you as soon as we can.
(706) 605-3555 →Book a call
Not sure which program fits? Book a free consultation and we'll help you find the right next step.
Book a free call →Browse by topic
What do you need help with?
Jump to the answers for the area you're asking about.
Telleos Circle and logging in
Getting into the app, resetting your password, notifications, and finding your community.
Memberships and billing
LifeSync tiers, founders pricing, payment updates, receipts, and canceling.
Live calls and events
Zoom links, call schedules, replays, The Builder's Lab, and workshops.
Coaching sessions
Booking, rescheduling, and what to expect from 1:1 and couples coaching.
Frequently asked questions
Quick answers.
How do I log in to Telleos Circle?
After you join, you'll receive an email with your login link. Sign in to Telleos Circle on the web at circle.telleos.com, or download the Telleos Circle app on your phone and sign in with the same email address you used at checkout.
I can't find my login email or I forgot my password.
Check your spam or promotions folder first. If it isn't there, use “Forgot password” on the login screen. Still stuck? Email [email protected] and we'll reset your access.
I joined but I don't see my community or course.
Access is matched to the email you used at checkout. If you signed in with a different email, log out and sign in with that one. If it still doesn't appear, email us with your name and purchase date and we'll fix it.
What's the difference between the LifeSync tiers?
LifeSync All Access includes the weekly live calls, monthly focus sessions, the full teaching library, and the community. LifeSync Remote Work is a focused tier for members building remote income, with its own monthly support call, resources, and facilitators.
How does founders pricing work?
Members who join LifeSync by December 31, 2026 lock in founders pricing for as long as their membership stays active. If a founders membership is canceled, the locked rate ends and can't be restored later.
How do I update my card or get a receipt?
You can update your payment method and view past payments in your account settings in Telleos Circle. If you need a formal receipt or invoice, email us and we'll send one.
How do I cancel my membership?
You can cancel any time from your account, or email [email protected] and we'll take care of it. You'll keep access through the end of the period you've already paid for. See our Terms & Conditions for details.
Where do I find Zoom links for live calls?
Every live call is listed on the calendar inside Telleos Circle with its Zoom link. You'll also get email and text reminders before each call if you've turned on notifications.
Are calls recorded?
Most LifeSync teaching calls are recorded and added to the library so you can watch later. Some sessions, including confidential cohorts and certain free workshops, are live only and are not recorded.
I registered for The Builder's Lab or a workshop. What happens next?
You'll receive a confirmation email with your Zoom details and any prep materials. Reminders go out before each session. If you don't see the confirmation, check spam, then email us and we'll resend it.
How do I book or reschedule a coaching session?
Use the booking link in your confirmation email or inside Telleos Circle. You can reschedule at no cost with at least 24 hours' notice using the link in your appointment email.
Is coaching the same as counseling or therapy?
No. Telleos coaching focuses on growth, clarity, and action. It isn't a substitute for therapy, medical care, or other licensed professional services. If you are in crisis, call or text 988 in the United States, or call 911 in an emergency.
How do I stop text messages?
Reply STOP to any message from us and you'll be unsubscribed right away. Reply HELP for help. You'll still receive important account emails.
Still need a hand?
Send us a note. A member of the Telleos team will get back to you within one business day.