Effective Date: 10/17/2025
Last Updated: 10/17/2025

1. Introduction

Telleos (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our digital products, or participate in our coaching and consulting programs.

By engaging with Telleos—whether through our website, group sessions, hybrid coaching modules, or on-demand courses—you consent to the practices described in this policy.

2. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide to Us

• Contact information: name, email address, phone number, job title, and organization.

• Account information: username, password, and profile details (if applicable).

• Payment information: billing address, payment method, and transaction details (processed through secure third-party payment processors).

• Coaching and consulting data: responses, goals, feedback, and progress notes shared during sessions or digital modules.

• Communication records: emails, messages, or inquiries submitted through our contact forms or chat support.

b. Information Collected Automatically

When you visit our website or use our digital platforms, we may collect:

• IP address and browser type

• Device information and operating system

• Usage data (pages visited, time spent, referring website, etc.)

• Cookies and similar technologies (see Section 7)

c. Information from Third Parties

We may receive information from trusted partners, analytics providers, or platforms you connect with (e.g., payment gateways, learning management systems).

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our coaching, consulting, and digital services

• Personalize your experience and recommend relevant content

• Process payments and manage subscriptions

• Communicate updates, offers, and program information

• Conduct surveys and gather feedback for service improvement

• Ensure platform security and comply with legal obligations

4. Legal Basis for Processing (for EU/EEA Clients)

If you are located in the European Economic Area, we process your data under the following legal bases:

• Contractual necessity – to deliver the services you request

• Legitimate interests – to operate and improve our business

• Consent – for marketing or optional data collection

• Legal obligation – to comply with applicable laws

5. How We Share Your Information

We do not sell your personal information. We may share it only with:

• Service providers who support our operations (e.g., hosting, analytics, payment processing, email services)

• Coaches and consultants within the Telleos network who are directly involved in your program

• Legal authorities, when required to comply with law or protect rights, safety, and property

All partners and vendors are bound by confidentiality and data protection agreements.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time (see Section 9).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user engagement. You can adjust your browser settings to refuse cookies, but some site features may not function properly without them.

8. Security of Your Information

We use administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Withdraw consent or object to certain processing

• Request a copy of your data in a portable format

• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at [email protected].

10. Children’s Privacy

Our services are intended for adults and professionals. We do not knowingly collect information from individuals under 18 years old.

11. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. We implement safeguards to ensure your information remains protected.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

TELLEOS
Email: [email protected]
Website: www.telleos.com
Address: PO Box 218, Hoschton, GA 30548